Your Calling Center:

Unitech International Call Center

Is your strategic partner for your customer relationship initiatives. We offer a comprehensive and successful service based exclusively on customer satisfaction ! Latest technology , our high-level call center provides service for francophone and anglophone businesses on assistance services and customer loyalty . Because each company is different , Unitech International Call Center provides you with a customized solution (overflow , preannouncement message or waiting , voice mail , 0800 ...) to offer your customers an impeccable telephone reception


Our Solutions:

Our jobs:
Telesales, Telemarketing, Télésecrétariat,takes appointment,Technical Service,Qualification File. Unitech International Call Center enables clients to outsource all or part of their business processes. This allows our customers to focus on their heart of business and to develop their business in peace.

The activity:
A call center is comprised of a set of telephone workstations and call center operators for the customer relationship management. So this call center handles incoming and outgoing calls as in the case of a customer service where customers ask for information to the company. Calls can also be outgoing as in the case of a telephone survey where we will offer products or services to potential customers.


Client service:
Customer service is the service provided to the customer before, during and after the purchase and can be performed by call centers. New technologies have made ​​possible a wide range of customer service tools of the phone call. The software has also evolved for monitoring service levels.


Tools:
Unitech International Call Center has the latest IP telephony technologies, with French or European lines (guiding choice). Our tools enable precise statistical monitoring of our business, and especially sharing with you in real time the evolution of the mission.

Team:
Each operator was recruited carefully and we invest continuously in training. The choice of TV operators for your mission is part of a shared reflection and demand that they be well formed in your mission before any start.

Contact Us

Paul KHALIFE
T+961 3 2000 12
F+961 4 921 037
E-mail:p.khalife@unitech.com.lb
Galleria center, Elyssar - El Maten
P.O. BOX 61
Beirut, Lebanon